Questions to Ask a Roofer Before Hiring in Albuquerque, NM

Man questioning about roofing company and services

You don’t want to make a bad investment, none of us do. So, just like many other things, you ensure that the person you hire to do your roof is competent and honest. But that could be hard if you don’t know what questions to ask a roofer before hiring.

Key Takeaways

  • Always verify a roofer’s credentials, including their license and insurance coverage, before hiring
  • A comprehensive warranty is crucial for protecting your investment in a new roof
  • Good communication with a roofer is essential for clarity on project details and expectations
  • Ask for a detailed estimate to avoid budget surprises and understand the payment expectations
  • Check references and ask about the roofer’s experience specifically with your roof type for a quality job

Things to Consider When Hiring a Roofer in Albuquerque

Woman thinking hiring a roofer in Albuquerque

Let’s discuss what it takes to pick the right roofing contractor in Albuquerque, NM.

If your home in Albuquerque needs a new roof, you want someone who’s skillful. You’d also want him to be professional and easy to work with.

Starting with their reputation, make sure the roofer you’ve got has a clear history of past achievements.

Are they known for being transparent?

Have past clients praised or criticized their work?

Research their professional background if possible.

This means confirming they’re licensed to tackle your roof project and have the insurance to back it up. Protecting your pocket from unexpected accidents is your top priority.

Remember, a good discussion with your roofer means fewer surprises down the line.

Finally, let’s talk numbers. You’ll want clear details on the contract in regard to payment. Make sure to read it, and clarify anything you don’t understand.

Determine their credibility and reputation

You’ve got a roof in need of repair and you’re scouting for potential roofers in Albuquerque. To ensure you’re not getting shortchanged, find out what you can about them. Do they have a track record of quality craftsmanship and a portfolio of completed projects?

Ask around, check online reviews, and peer into their standing with the Better Business Bureau to gauge whether they’re legitimate roofers or not.

Next up, paperwork. Professional roofers should have a proof of license, insurance, and certifications. Licensing assures you they know the local building code, while insurance is your safety net against unforeseen accidents on your property.

Ask to see their general and roofing insurance policies – a good roofing company won’t find any trouble with this.

Check for proper licensing and insurance

When eyeing a roofer, don’t take a leap without checking their license and their liability coverage. A solid license tells you they’re up to date with the local construction code. And insurance means you won’t be financially responsible for any accident.

It’s crucial to know their insurance details; make sure their coverage can handle the worst of what could happen.

Read their policies, you’re looking for something that covers property damage, accidents, and liability. Ensure that they have comprehensive insurance and clear terms on how they handle any issues that may arise during the project.

Communication and customer service

When discussing your project with a potential roofer, it’s important to be aware of their communication practices before, during, and after the job. Given that they will be working on your home, you need a professional who:

  • promptly responds to your calls
  • addresses your concerns
  • and keeps you informed throughout the process.

Superior customer service in a roofer is essential, not just an added benefit. They should make you feel heard and valued. And they should transparent about every aspect of the job.

Pricing options

Asking your roofer about the price isn’t about haggling; it’s about clarity. It’s advisable to ask for a detailed roof estimate, so there’s no guesswork on costs for materials or labor. Clear quotes can prevent your budget from getting out of hand.

Discuss payment options too. Check whether they’re okay with a payment plan or if they prefer the full charge upfront. That way, you’ll be ready, and there won’t be any awkward talks about money.

Questions to Ask a Potential Roofing Company

Couple talking a roofer contractor

You’re getting closer to picking a roofer. There are questions you will want answers to before you hire any roofer.

Start by asking how seasoned they are with roofs in Albuquerque.

This isn’t just about longevity but also about their hands-on experience with a roof like yours, whether it’s a cozy wood shingle or a sleek metal roof.

You’ll want proof of their track record, straight from other homeowners’ mouths.

And when they talk warranties and timelines, listen closely.

A good roofer lays it out upfront: the length of the warranty, the nitty-gritty of maintenance, and precisely how long they’ll be hanging out on your property.

Get these facts dialed in and avoid the stormy aftermath of unanswered questions and unclear timeframes.

How long have they been in business in Albuquerque?

Being curious about the roofer’s past projects can reveal a lot about their experience and stability in the community. Question them on their history in Albuquerque – a track record that spans several years typically suggests they’ve weathered the storm and left a trail of satisfied customers.

A roofing contractor’s roots in the local scene matter; longevity can be a testament to their commitment and knowledge of Albuquerque’s unique climate challenges. Don’t hesitate to ask about their past jobs – it’ll give you peace of mind that they’re well-versed in managing rooftops.

Do they regularly work with the type of roof you need?

So, you’re considering a specific type of roof for your home, maybe a clean, environmentally friendly metal roof or the classic look of slate. When you talk with potential roofers, you’ve got to ask if they’ve got the experience for that specific material you want.

You don’t want a beginner, so ensure they’re seasoned with your roof type to dodge a future flood of problems. Ask for their portfolio or ask for some recent roof projects they have completed that are similar to yours.

A credible roofer will proudly showcase their craftsmanship, sharing stories of how they’ve expertly handled the nuances of bitumen on a flat roof. Or how they mastered the precise art of laying down wood shingles.

Can they provide references?

Any local roofer you should consider should have a decent portfolio and a group of satisfied past clients. If they’re confident in their work, they’ll be more than happy to pass you the contacts. It’s your chance to hear firsthand from folks who’ve stood under roofs they’ve fixed or fitted.

Remember, a chat with former customers could shine a light on how your roofer operates beyond the sales pitch.

Aim to learn about their punctuality, communication, and most importantly, the lifespan of their work. Hearing it straight from a past client is a great way to know what to expect.

Who will be responsible for maintenance?

After your roof installation, clarify maintenance responsibilities with your roofer. Determine if they will handle regular check-ups or if you’re responsible for DIY care. Ensure they outline emergency services and post-installation duties.

Understanding this not only preserves your roof’s health but aligns with insurance policies, potentially saving on future repairs. Confirm a clear plan for safeguarding your investment and home.

What kind of warranty do they offer?

When discussing warranties with your roofer, don’t hesitate to inquire. Ensure it’s a robust guarantee supporting their work and materials. Clarify if it protects against weather challenges. A reliable warranty is crucial for your peace of mind and it will protect your pocket if something goes wrong.

How long will the project take?

Timing is everything. Knowing how long the project will take is important. You’re not just planning for the noise and crew around your house; you’re factoring in how each day will affect you and your family’s normal routine and lives while the work is being done.

Obtain a detailed timeline from the roofer, including start and finish estimates that account for weather and potential issues. This information helps you plan around the construction without uncertainty.

Pre-screening Questions to Ask Over the Phone

Man talking over the phone and questioning roofer contractor company

Before committing to a roofer, a preliminary phone conversation is a wise move. Pose key questions to assess their credentials and methods. Questions about their business name, insurance coverage, project supervision, cost breakdown, and layover options can provide clarity on their suitability for your needs.

This discussion helps determine if they are the right match or if you should continue your search. You should feel confident and at peace when you get the answers to these questions and learn about the contractor you are thinking about hiring.

What is your legal business name?

Don’t hesitate to ask, “What’s your legal business name?” It may seem like a minor detail, but it’s a key piece of information that speaks volumes about the roofer’s formality and legitimacy. A reputable business will be registered under a consistent name that you can easily cross-reference for licenses and reviews.

Getting the roofing company’s legal name allows you to double-check their records, ensuring they’re recognized by official bodies like the Better Business Bureau. It’s the first step in establishing trust and transparency, setting the stage for a professional relationship that’s built on solid ground.

What level of roofing insurance do you have?

When considering a roofer, inquire about their insurance coverage. This question isn’t just procedural; it’s about safeguarding yourself. Their response should assure you that in case of accidents or damage, their insurance will provide financial protection.

A credible roofer will have comprehensive liability coverage, demonstrating their commitment to protecting your property, their team, and their craftsmanship.

Who will be on the job site during installation?

When you’re on the line, ask this key question to your roofer.

It’s important because you deserve to know who’s showing up at your doorstep and whether they are employees or subcontractors of the roofing company. It’s reassurance about who’s responsible for what and clarifies who to hold accountable for the quality of work.

Push for details about the crew’s experience, specifically who’s leading the team. It matters that the person in charge has a solid grip on managing the job. He or she should keep the workflow smooth, and ensure the safety standards are up to code.

What is the price per square foot?

When discussing your new roof’s cost with a roofer, inquire about their price per square foot. This straightforward metric allows you to grasp the overall expense clearly. It enables you to compare value across different roofers effectively, ensuring transparency in your decision-making process.

Obtaining this information upfront helps avoid unexpected costs and empowers you to align your budget with expected quality. A transparent quote on square foot cost is essential for maintaining financial control and project progress.

Do they offer layover options instead of a full replacement?

Before you dial any numbers, there’s a good question to ask your potential roofer: “Do you offer a layover roofing option?” This means they’d add new shingles on top of your current roof rather than stripping it bare first. It’s a cost-effective move that can cut down on labor and materials, but only if your existing roof’s condition makes it a smart choice.

Ask them if a layover is advisable for your home or if it’s a shortcut that could cost you more in the long run. A trustworthy roofer will weigh the pros and cons with you, taking into account the state of your current roof, local building codes, and what’s best for your roof’s lifespan and your wallet.


Roofer handling roof equipment smiling

Before finalizing your decision on a roofer, ensure you’ve covered all the essential questions. It’s not just about securing a sturdy roof but also establishing a transparent working relationship. Have you clarified details about insurance coverage, their approach to your roof type, and project leadership? These inquiries are vital for a successful outcome, providing security and satisfaction.

If you want to hire a roofer and ask the roofing question you learned from this article, you could call us at 505-337-4071. We’re a stucco and roofing company based in Albuquerque and we’ll be happy to assist you in any way possible.

Table of Contents

See More Posts